Privacy & Policy

Welcome to Fresh LPG Sales — The Fresh LPG Sales Application operated by Meghna Group of Industries. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile application available on the Google Play Store.

By downloading, installing, or using the Fresh LPG Sales app, you agree to the terms described in this policy. If you do not agree, please discontinue use of the application immediately.

We collect the following categories of information to provide and improve our services:

Account & Identity Information

• Full name, employee ID, and designation
• Email address and phone number
• Username and encrypted password credentials
• Role and organisational hierarchy data

Order & Business Data

• Primary sales orders, quantities, and SKU details
• Payment records and credit limit information
• Distributor information and territory assignments
• Promotional discount eligibility and slab data

Device & Technical Data

• Device model and operating system version
• IP address and unique device identifiers
• App usage logs, session duration, and error reports

Camera & Photos

• The App requests access to your device's camera and photo library to capture or select images of payslips for verification purposes.
• Images are uploaded securely and used solely for payslip verification and related business processes.
• We do not use these images for any other purpose or share them with unauthorized third parties.

Image Data

• The images you capture or select are processed only to verify submitted payslips and support the App's core functionality.
• All uploaded images are securely transmitted and stored in accordance with our security standards.

Your data is used solely for legitimate business and operational purposes, including:

• Authenticating and managing your secure account access
• Processing and tracking primary sales orders end-to-end
• Calculating promotional discounts and credit limits
• Generating sales reports and business intelligence dashboards
• Facilitating supply chain and payment confirmation workflows
• Sending in-app notifications and operational alerts
• Improving application performance and resolving technical issues
• Complying with applicable laws and audit requirements

We do not sell, trade, or rent your personal data. We may share information only in the following limited circumstances:

• Within Meghna Group: Authorised employees who require access to perform their duties
• Service Providers: Trusted vendors (hosting, database services) bound by strict confidentiality agreements
• Legal Obligations: When required by law, court order, or to protect the rights and safety of users
• Business Transfers: In the event of a merger or acquisition, with advance notice provided to users

All third-party service providers are contractually required to process data only for the purposes we specify and in strict compliance with applicable data protection laws.

We implement industry-standard technical and organisational measures to protect your data against unauthorised access, alteration, or disclosure:

• All data transmission is encrypted using TLS/HTTPS protocols
• Passwords are stored using strong one-way hashing algorithms (bcrypt)
• Server infrastructure is hosted in secure, access-controlled environments
• Role-based access control (RBAC) limits data access to authorised personnel only
• Regular security audits and vulnerability assessments are conducted
• Comprehensive activity logs are maintained for accountability and audit trails

We retain your personal data for as long as your account remains active or as required to fulfil the purposes described in this policy:

• Active account data is retained throughout the duration of your employment or business relationship
• Order and transaction records are retained for a minimum of 7 years for accounting and regulatory compliance
• Deactivated accounts are anonymised or permanently deleted within 90 days unless legal retention is required
• System security logs are retained for 12 months for audit purposes

Upon a verified request, we will delete or anonymise your personal data unless we are legally obligated to retain it.

You have the following rights with respect to your personal data held by us:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your data where no legal obligation requires retention
• Right to Restriction: Request limitation on the processing of your data in certain circumstances
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to data processing based on legitimate interests

To exercise any of these rights, please contact us using the details in the Contact Us section. We will respond within 30 business days.

The Fresh LPG Sales application is a Business-to-Business (B2B) enterprise tool intended exclusively for adult business professionals. It is not directed at, designed for, or intended to be used by individuals under the age of 18.

We do not knowingly collect personal information from children. If you become aware that a minor has provided us with personal data, please contact us immediately so we can take appropriate action, including permanent deletion of such data from our systems.

Our application may leverage the following third-party services to enhance functionality:

• Google Play Services: For app distribution, updates, and device integrity checks
• Firebase (Google): For anonymised crash analytics and performance monitoring
• Google Maps API: For distributor location mapping and territory visualisation
• SAP Integration: For enterprise resource planning (ERP) data synchronisation

These third-party services are governed by their own privacy policies. We encourage you to review them independently. We are not responsible for the data practices of external services outside our control.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other operational reasons. When material changes occur, we will:

• Update the "Last Updated" date prominently at the top of this page
• Notify users through an in-app notification or push message
• For significant changes, request formal re-acknowledgement within the application

Your continued use of the Fresh LPG Sales application after any modifications constitutes your acknowledgement of the updated terms. We encourage you to review this policy periodically to stay informed.